BUSINESS TERMS AND CONDITIONS
ANMII
Operator: Aneta Mikulenka ~ ANMII
Business ID (IČ): 22403531
Registered address: Bystřice 913, 73995
Not a VAT payer
E-mail: info@anmiistudio.com
Website: www.anmiistudio.com
1. Introductory Provisions
These Terms and Conditions govern the relationship between the seller, ANMII, and the buyer (customer) who concludes a purchase contract through the online store www.anmiistudio.com.
By submitting an order, the customer confirms that they have read and agree to these Terms and Conditions.
2. Product Characteristics
Most ANMII products are made to order — production begins only after the order has been received and paid for.
Each piece is unique and may slightly differ from the photos shown on the website (for example, in leather texture or details of handcrafting).
If a product is in stock, this information is clearly stated in its description.
3. Price and Payment
All prices are final. The seller is not a VAT payer.
Payments are accepted exclusively through the online payment gateway (including Apple Pay).
Production of the order begins only after the payment has been received.
4. Delivery
Orders are shipped via Zásilkovna or GLS.
Made-to-order products are dispatched after completion, usually within 2–4 weeks of payment, depending on current workshop capacity.
Customers are informed by e-mail about the progress and dispatch of their order.
5. Returns and Complaints
For made-to-order products, it is not possible to withdraw from the contract without cause (in accordance with Section 1837 (d) of the Czech Civil Code).
A complaint can only be made in the case of a defect not caused by normal wear or improper handling.
For in-stock products, the customer may withdraw from the contract within 14 days of receipt.
The goods must be undamaged, unworn, and in their original packaging.
For returns or complaints, please contact: info@anmiistudio.com.
Complaints are processed without undue delay, no later than 30 days from receipt.
6. Personal Data Protection
Customer personal data are processed in accordance with applicable legal regulations.
Details can be found in the document Privacy Policy.
7. Final Provisions
These Terms and Conditions are valid as of October 7, 2025.
The operator reserves the right to update the Terms and Conditions at any time.
The current version is always available on the website.